Privacy Policy

Who we are

Our website address is: https://northshoregashotwater.com.au.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

About Us

Peace of mind that your gas hot water system is safe, compliant and running the way it should. North Shore Gas Hot Water gives homeowners in Sydney that reassurance through licensed repairs, thorough servicing and properly certified replacement and installation. Storage cylinders and continuous flow units are both covered.

Plumbing and gasfitting are separate licences, and hot water work needs both because it involves gas supply, water connections and relief valves. Our tradespeople hold both and carry full insurance for every job in Sydney. We test with proper equipment and provide a compliance certificate every time.

Ever been talked into an entirely new gas hot water system you probably did not need? That does not happen with North Shore Gas Hot Water. If a part replacement will give your existing unit years more life, that is what we recommend, and you will have the quoted price in writing before we start.

Picture a Sunday night with a houseful of guests and a pilot light that refuses to stay on. That is exactly the kind of emergency gas hot water repair we attend in Sydney, along with failed ignition modules, worn thermocouples and gas valves that will not open. When the fault is terminal, we replace the unit with a new storage or continuous flow system and take care of any gas line or flue changes.

Not sure who to ring about a pilot light that keeps dropping out? Ring North Shore Gas Hot Water and speak to a hot water plumber who deals with these faults across Sydney every week.

Professional Workmanship Guaranteed